Welcome to ToZeros – Your Trusted Source for Quality Trees and Plants!
At ToZeros, we’re committed to providing a smooth and reliable shopping experience with Free Shipping across the United States and Canada. Enjoy the convenience of having carefully selected plants delivered directly to your doorstep within 5-12 business days.
Order Processing & Shipping
- Processing Time: Orders are processed within 7 business days, excluding weekends and holidays, ensuring each plant is packaged with care for optimal freshness and quality.
- Order Confirmation: Once dispatched, you’ll receive a confirmation email with tracking details and an estimated delivery date.
- Order Cut-Off Time: For efficient processing, please place your order by 3 p.m. EST.
Shipping Options
- Standard Shipping: Enjoy Free Shipping with our standard shipping method. Orders typically leave our facility within 5-7 business days (Monday – Friday).
- Delivery Service: We partner with trusted carriers like USPS and UPS for deliveries within the United States, aiming to have your plants arrive within 4-6 business days after dispatch.
Order Modifications
- Modification Policy: Once an order has entered the processing stage (typically within 1-2 business days), modifications or cancellations are no longer possible.
- Special Instructions: Please review product details before ordering, especially during high-demand periods or sales events, as these may affect delivery times.
- Note: Orders with custom or rare plant varieties may require an additional 2-3 business days for processing.
Item Not Received?
If your order hasn’t arrived after receiving tracking confirmation, please contact our support team at support@tozeros.com. We’re here to help with tracking and resolving any delivery issues.
Dedicated Customer Support
Our customer support team is ready to assist you. If you have questions or need help, reach out through the form on our Contact Us page. At ToZeros, we’re committed to making your plant shopping experience exceptional.
For more information or to explore our collection, visit tozeros.com.